BANGALORE, August 26, 2016 /PRNewswire/ —Chai Point, India’s largest Chai retail chain, has announced the launch of boxC.in – a cloud-based beverage services platform which includes fully-automatic and IOT-enabled dispensers.
The core purpose of the platform is to provide 100% authentic chai and filter coffee at office pantries. The cloud-based platform distinguishes itself by ensuring much higher level of transparency in both beverage qualities, billing basis and service levels.
The IOT-enabled dispensers are based on Chai Point’s core value of 100% pure ingredients – quality tea leaves and ground coffee, fresh milk and water. The cloud platform offers strong customer service capabilities with a CRM dashboard and a centralized command center to act on customer issues and data generated by the IOT-enabled dispensers.
The command center enables Chai Point’s repair and maintenance team to deliver timely quality service as it live-monitors the dashboard getting information from its IOT-enabled dispensers.
Announcing the launch of boxC.in, Amuleek Singh, Co-founder and CEO, Chai Point said, “Chai and filter coffee is fuel for all offices – these beverages are now considered as a core utility by corporates. The savvier ones see good quality beverages as a must-have employee engagement service. That said, authentic chai and filter coffee solutions are rarely available – you get compromises. What corporates also miss is an effective platform that assures a high uptime level of beverage services and transparency on the billing basis – boxC.in is aimed to solve just that.”
Chai Point Launches boxC.in – The Intelligent Beverage Solution
